Leadership in Supervision: Creating Environments for Professional Growth
This two-day course presents the supervisor with the basic leadership skills and tools needed to perform effectively in the fire and emergency medical services (EMS) environment. The course includes concepts related to a successful transition to supervisory and leadership roles, including concepts of adaptive leadership; change management; active followership; effective communication, including difficult conversations and advocacy-inquiry-based dialogue; ethics; authority; power; decision-making; and active engagement through development of a personal plan.